About the Cell
The Grievance Redressal Cell has been established to provide a fair, transparent, and effective mechanism for addressing the grievances and concerns of students, teaching staff, non-teaching staff, and other stakeholders. The Cell ensures that genuine grievances are addressed promptly and impartially, thereby fostering a harmonious academic environment.
Vision
To foster a supportive, inclusive, and grievance-free educational environment based on fairness, transparency, and mutual respect.
Mission
- Provide an effective grievance redressal mechanism.
- Ensure timely and impartial resolution of grievances.
- Promote accountability and transparency.
- Safeguard the rights of stakeholders.
- Enhance institutional harmony.
Objectives
- Address grievances fairly and transparently.
- Provide a platform for students and staff to express concerns.
- Prevent conflicts through timely intervention.
- Promote a positive learning environment.
- Ensure compliance with institutional policies.
Functions of the Cell
Receive Grievances
Review Complaints
Conduct Enquiries
Recommend Solutions
Monitor Action Taken
Maintain Records
Types of Grievances Addressed
Academic Issues
Examination Matters
Administrative Issues
Scholarship Concerns
Library & Laboratory Facilities
Student Welfare Issues
Infrastructure Problems
General Complaints
Grievance Redressal Procedure
- Submission of grievance by the complainant.
- Registration and acknowledgment of complaint.
- Preliminary review by the Cell.
- Investigation and consultation with concerned parties.
- Recommendation and resolution.
- Communication of decision to the complainant.
- Follow-up and monitoring of corrective action.
Guiding Principles
Fairness
Transparency
Confidentiality
Accountability
Respect
Timely Resolution
Expected Outcomes
- Improved student and staff satisfaction.
- Enhanced institutional harmony.
- Effective conflict resolution.
- Greater transparency and accountability.
- Strengthened trust among stakeholders.
- Continuous institutional improvement.
| Sl. No. | Name | Designation |
|---|---|---|
| 1 | Dr. S.B. Kambar | Chairman |
| 2 | Dr. A.S. Desai | Coordinator |
| 3 | Dr. Sanglikar | Member |
| 4 | Sri. S.N. Poojari | Member |
| 5 | Sri. Venkatesh Bhandari | Member |